Terms and Conditions

Online Ordering

Once an order has been placed we will confirm that your order has been received by sending an e-mail to the e-mail address you provide during your registration or by just giving you phone call. We shall dispatch your order upon agreeing for delivery charges.

Non-acceptance of an order may be as a result of one of the following:

The product you ordered is unavailable. (Please note we operate a real-time stock control system and only show products as available to order where we believe we have stock, but occasionally mistakes can be made, or stock damaged so that our actual stock count is incorrect).
We have identified that a product has been mispriced in error or is incorrectly described
One of our payment systems has identified the transaction as suspicious or payment authorization is incomplete.

Price Information

Edutoys has taken great care to ensure prices are accurate. Prices may change over time and all prices include VAT where appropriate.

Overseas Orders

We can dispatch orders to most countries in the world, but the delivery charges may apply for respective country.

Discounts and Offers

Occasionally we have special offers. Unless otherwise specified, any offer that includes free or reduced delivery (postage & packing) applies only to standard delivery within Sri Lanka.

Occasionally we offer discounts by means of discount codes. Such discounts do not apply to products or package offers where a discounted price already applies.

Email Newsletter Offers & Promotions

Occasionally we run offers, promotions and sales online and/or on our email newsletter to which the following terms and conditions apply:

Offers cannot be used in conjunction with any other offer.
Offers cannot be used with bundles or sale items (see exclusions below).
Offers are not transferable or for publication online or offline.
Offers with a spend threshold always exclude delivery charges.
Offer end dates apply and are subject to stock availability.
Offers are at Edutoys sole discretion and are subject to variation or withdrawal without notice.
Offers or promotions cannot be applied to previously bought items.
All sale items are subject to availability at time of order. Online price includes discount and is not valid in conjunction with any other offer. Sale discount cannot be applied to previously bought items.
If a percentage or price off discount brings the basket subtotal to below the threshold for a free delivery discount, then free delivery will not be applied. Similarly, Bonus Buys revert to their normal price if the subtotal drops below the threshold for Bonus Buys.
Free delivery promotions apply to United Kingdom orders only, and exclude UK Highlands & Islands

To subscribe to receive our email newsletters, please subscribe by adding your email address in the newsletter section near the bottom of this webpage. To unsubscribe from our email newsletters, please click on the unsubscribe link on any of our emails

Credit Card Misuse

We will take all reasonable care to keep the details of your order and credit card information secure but unless we have been negligent, we will not be liable for any losses you may suffer as a result of unauthorized access by a third party to the information transmitted by you when ordering products or services from edutoys.lk

Parcels not delivered

If we dispatch your parcel(s) to your requested delivery address and for whatever reason our courier is unable to deliver your parcel(s) – and your parcel(s) is then returned back to us – we hall not hold the responsibility of delivery failure.

General Terms

Any contract between us, whether for use of the site or in relation to the purchase of products through the site will be governed by the laws of Sri Lanka and both parties.
Edutoys has taken every care in the preparation of the content of this web site, however we cannot guarantee uninterrupted and totally reliable access to this website and so, therefore, cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Edutoys disclaims all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this web site and will accept no liability for any loss or damage arising as a result of problems with access.
Edutoys shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this web site.
Certain (hypertext) links in this site may lead to other web sites which are not under the control of Edutoys. When you activate any of these you will leave the web site and Edutoys has no control over and will accept no responsibility or liability for the material on any web site which is not under the control of Edutoys.
We may make software owned or operated by third party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third party provider.